FEMA / OES Claims Assistance

Following the Northridge Earthquake of January 17, 1994, Kaiser Permanente enlisted the services of Intelisyn, to help gather, organize and present damage information to the Federal Emergency Management Agency (FEMA) and the California Office of Emergency Services (OES).

Damage had been sustained at 38 separate locations, affecting the operations of 3 medical centers. Repair and reconstruction began immediately after the event.  The FEMA claims for this work exceeded $60 million.  Preparation of detailed and accurate claims was vital to receive timely reimbursement and minimize the Owners cash requirements.

The development of these claims required the production and compilation of all documents required by the FEMA/OES inspectors to complete their Damage Survey Reports.  Those documents included actual costs for emergency repairs.  For longer term projects the documents included phasing studies, preliminary cost estimates and schedules, cash flow projections and development of bid documents.  As part of this effort Intelisyn developed a sophisticated cost tracking system to report all costs on all projects along with any reimbursement from insurance.